Return Policy

Return Policy

This return policy is only valid for end users.

The following return policy is only valid for products:

Power of revocation

You can revoke your agreement in shape of text matter (e.g. a letter or e-mail) within two weeks without giving us any information about reasons or - if it is up to you before the deadline has expired - you can also send it back. The statutory period starts right after the receipt of this lesson in shape of text matter but not before the products were delivered to its adressee (in case of a recurring delivery of similar products not before the first partial delivery had arrived) and neither before we have fulfilled our duty of information according to art. 246 § 2 connected with § 1 par. 1 and 2 EGBGB as well as our duties according to § 312g par. 1 sentence nr. 1 BGB linked to Art 246 § 3 EGBGB.

To protect the deadline of revocation the punctual dispatch of the revocation in shape of text matter or the product(s) is sufficient. Please send it to:

Sourcetronic GmbH
manager: Jens S. Roehrssen
Fahrenheitstrasse 1
28359 Bremen
GERMANY
e-mail: info@sourcetronic.com

Consequences of revocation

In case of a valid revocation every service received has to be returned and, should the occasion arise, a beneficial use, such as rates, has to be paid back by both contracting parties. If you are not or only partly able to return the service received or the usage or if it is in a worse condition than it had been delivered, you will have to substitute its value. In case of a worse condition of a product you will only have to serve a compensation as long as the deterioration can be deduced to an inappropriate use of it that exceeds the examination of the article´s condition and its way of functioning. "Examining the article´s condition and its way of functioning" means trying out the article in the way you are allowed to do it and that is common in a shop or department store. Products that are fit for transport have to be send back to us at our own risk. Those ones wich are not fit for transport are collected from us. You will have to pay the costs of a return when the products delivered correspond to the ones you ordered and when the price of the artcle which has to be sent back is not above 40 Euro or when it is of a higher price and you have not performed the service in return or paid the contractual particial payment at that point in time when the revocation was carried out. Otherwise the return will be free of cost for you. The obligations to reimburse payments have to be carried out within 30 days. The statutory period starts with your agreement to our policy and with our receipt of your agreement on it.

The following cancellation policy is only valid for services:

Power of revocation

You can revoke your agreement in shape of text matter (e.g. a letter or e-mail) within two weeks without giving us any information about reasons. The statutory period starts right after the receipt of this lesson in shape of text matter but not before the conclusion of a contract and neither before we have fulfilled our duty of information according to art. 246 § 2 connected with § 1 par. 1 and 2 EGBGB as well as our duties according to § 312g par. 1 sentence nr. 1 BGB linked to Art 246 § 3 EGBGB. To protect the deadline of revocation the punctual dispatch of the revocation in shape of text matter is sufficient. Please send it to:

Sourcetronic GmbH
manager: Jens S. Roehrssen
Fahrenheitstrasse 1
28359 Bremen
GERMANY
e-mail: info@sourcetronic.com

Consequences of revocation

In case of a valid revocation every service received has to be returned and, should the occasion arise, a beneficial use, such as rates, has to be paid back by both contracting parties. If you are not or only partly able to return the service received or the usage or if it is in a worse condition than it had been delivered, you will have to substitute its value. It may be that you will have to pay all you duties according to the contract for the time until the revocation. The obligations to reimburse payments have to be carried out within 30 days. The statutory period starts with your agreement to our policy and with our receipt of your agreement on it.

Special advive

Your power of revocation ends premature if the contract was fulfilled by both parties due to your explicit wish before you have agreed on our terms.

- End of our cancellation policy -