Accessibility
Declaration on accessibility
This accessibility statement applies to the website www.sourcetronic.com. As Sourcetronic GmbH, it is important to us to make our digital services accessible to all people. We endeavour to fulfil the requirements of the Barrierefrei-Informationstechnik-Verordnung (BFSGV), which transposes the provisions of European law into German law. The BFSGV refers to the harmonised standard EN 301 549, which defines the technical standards for digital accessibility.
Description of the service
Sourcetronic offers products and services relating to electronic measuring and testing devices and drive technology. On this website you can view these products, obtain information about them and order them directly. Our aim is to give you a clear overview of our range and to make the ordering process as simple as possible.
How our service works
To help you understand the main processes on our website, we have summarised the most important steps for you here:
- Find product: Use the navigation or the search function to find your desired product.
- Add to shopping basket: On the product page, you can add the product to your shopping basket.
- Order: Go to the shopping basket and follow the steps to enter your details and select the payment method.
- Pay: Select one of the payment options offered to finalise your order.
- Support: If you have any questions about our products or the ordering process, please contact our customer service team by e-mail or via the contact form.
Accessibility status
This website is continuously being improved to fulfil the requirements of WCAG 2.1 conformance level AA. The preparation of this statement is based on an internal assessment. We have taken the following measures, among others, to ensure accessibility:
- Structure and navigation: The website is clearly structured and intuitive to use. Consistent navigation facilitates orientation.
- Alternative texts: All relevant images are provided with descriptive alternative texts to make content accessible for screen readers.
- Contrasts: We pay attention to sufficient colour contrasts in texts and elements to improve readability.
- Keyboard navigation: The entire website can be operated using the keyboard without a mouse.
- Scalability: Font sizes and layout adapt to different screen sizes and can be enlarged if necessary.
- Comprehensible language: We endeavour to use clear and comprehensible language.
Non-accessible content
Despite all our efforts, it is possible that not all areas of our website are completely accessible. For example, older PDF documents may not be fully accessible. We are working to gradually remove these barriers.
Feedback and contact
Despite all our efforts, it is possible that not all areas of our website are fully accessible. If you encounter any barriers or have any suggestions for improving accessibility, we look forward to receiving your feedback.
- E-mail: info@sourcetronic.com
- Contact form.
We will examine your request and endeavour to remove the barrier as quickly as possible.
Complaints office
If, after contacting us, you are of the opinion that your accessibility concerns have not been adequately addressed, you can contact the conciliation body of the Federal Government Commissioner for Matters relating to Persons with Disabilities or the responsible market surveillance authority.
Conciliation body under the Disability Equality Act (BGG) at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin
Phone: 030 18 527 2805
Email: info@schlichtungsstelle-bgg.de
Web: https://www.schlichtungsstelle-bgg.de
Responsible market surveillance authority (Bremen)
The market surveillance authority responsible for us in Bremen is the State Office for Social Services.
State Office for Social Services
Obernstraße 39
28195 Bremen
E-mail: poststelle@lads.bremen.de